Frequently asked questions
GENERAL
Where is Nepal?
Nepal is a beautiful country in Asia, nestled along the southern slopes of the Himalayas. It shares borders with China to the north and India on all other sides. The landscape is incredibly diverse—from lush plains to forested hills and towering mountains. In fact, Nepal is home to eight of the world’s ten tallest peaks, including Mount Everest, the highest point on Earth at 8,848 meters.
The capital city, Kathmandu, is the largest in Nepal, with around a million people from various ethnic backgrounds. Most residents follow Hinduism or Buddhism. Known as the "City of Temples," Kathmandu is rich in art, culture, and history. Festivals and religious celebrations are a big part of everyday life here.
Tourism plays a major role in Nepal’s economy, and Kathmandu is the main gateway for visitors heading to the Himalayas and UNESCO World Heritage sites. Each year, about 1.5 million tourists come to experience its natural beauty and cultural heritage.
Who are the Sherpa people?
The Sherpa people are an ethnic group native to the high-altitude regions of the Himalayas. Their language has roots in Tibetan, and they follow Nyingmapa Buddhism—one of the oldest Buddhist traditions in Tibet. Sherpas also believe that mountains are home to spiritual beings like deities and demons, and these beliefs are deeply woven into their religious practices. For them, the Himalayas are sacred, and rituals and prayers on the mountains are a meaningful part of life.
Thanks to their deep knowledge of the terrain and ability to thrive at high altitudes, Sherpas have long been recognized as elite mountaineers. They played a crucial role in early Himalayan expeditions and continue to be essential to modern climbs, especially on Mount Everest.
What currencies are accepted in Nepal?
It’s best to take US dollars with you when travelling to Nepal, as they’re widely accepted and easy to exchange for Nepalese Rupees. If you pay in dollars, you’ll usually get your change in the local currency. Be sure to carry plenty of small notes for buying snacks or souvenirs, since some shops may not have change for larger bills. Save the bigger notes for tipping your guides at the end of your trek. Your lead guide will let you know how much cash to bring before your trip.
What food will I eat whilst in Nepal?
Food is a key part of the trek, and we make sure meals are fresh and locally sourced for the best quality. During the Everest Base Camp trek, you’ll stay in traditional lodges called tea houses, where meals are cooked on large stoves—mostly using propane, though some still use wood or yak dung. A good diet, especially one rich in carbs like rice, pasta, and bread, is important for your energy and success on the trail. As we climb higher, the menu becomes simpler since all ingredients are carried up by porters or yaks. Lunch is usually enjoyed at trailside restaurants, and tea or coffee is served with meals. You can also buy extra snacks and drinks from tea houses and small shops along the way.
Will I be met on arrival at Kathmandu airport?
Yes, Highlander Gurkha Exped representative will meet you at the airport to begin your trip.
Do I need to book my flights?
Yes, you will need to book your own flights for this trip.
How long should my passport be valid for?
Your passport must be valid for at least 3 months beyond your travel start date. Check the latest guidance on gov.uk to be sure.
When do I need to pay for my trip?
A 25% deposit is due at booking. The remaining balance must be paid 8 weeks before departure. If you book within 8 weeks of departure, the full amount is due upfront. Contact us if you’d like to discuss payment options.
Why choose Highlander Gurkha Exped?
We’re not just another adventure company. Here’s what makes us different:
Veteran-led: Founded by a British Army veteran, we bring leadership, experience, and reliability to every trip.
High standards: We follow British Standard 8848 and comply with travel regulations to ensure your safety and comfort.
Sustainable travel: We support local communities and use eco-friendly practices.
Personal service: From your first enquiry to post-trip follow-up, we’re with you every step of the way.
What makes Highlander Gurkha Exped special?
We’re all about the journey, not just the summit. Whether you’re a seasoned mountaineer or a first-time adventurer, we offer:
Expert guidance
A supportive team
Unforgettable experiences
Let’s turn your adventure dreams into reality — get in touch and let’s plan your next big challenge!
What is Highlander Gurkha Exped’s cancellation and refund policy?
Please refer to our Booking Conditions for full details. If you have any questions, feel free to contact a member of our team — we’re happy to help.
Where do we stay in Kathmandu?
We stay at the Thamel Eco Resort, a comfortable and well-located base in the heart of Kathmandu.
Why should I book with Highlander Gurkha Exped?
We’re a family-run company with deep roots in mountaineering. Our guides are fully qualified professionals, and we keep group sizes small (1:1 or 1:2 ratios) to give you a personalised experience. You’ll never be paired with someone you don’t know, and your training will be tailored to your needs and experience.
KIT AND EQUIPMENT
Can I hire some gear?
No, unfortunately we don’t currently provide equipment for hire but can recommend Expedition to Kit Hire.
Can I take my camera?
Yes, taking photos is an absolute must! We do however advise you only to take a small camera as the extra weight of large SLR type cameras and accessories can all add up.
Can you help me choose new items of PPE?
Yes, of course, we would be happy to offer advice in selecting new items of PPE.
Do I need a down Jacket?
Whilst ultimately this is your choice, we would say yes. They are undoubtably warmer and offer the best type of insulation per weight ratio. They come into their own on summit day and during any winter assent.
Do I need waterproofs for both summer and winter?
Yes, waterproofs are essential all year round. Even in summer, when the weather is mostly sunny, sudden heavy rain can occur. A good quality waterproof jacket (like a Gore-Tex hard shell) and over-trousers will keep you dry and also protect you from strong winds as you climb higher. For detailed recommendations, please check our kit list for both summer and winter treks
How safe will my personal belongings be during the trek?
Our guides and leaders do their best to keep your belongings safe. For extra peace of mind, we recommend using a small padlock on your duffle bag. Always keep valuables like your passport and money with you in your daypack. If you usually wear jewellery, it’s best to leave it at home unless it’s essential or for medical reasons. Ultimately, it’s your responsibility to look after your valuables while travelling
What footwear should I use for the trek?
Your feet are your most important asset on the trail! Choose comfortable, waterproof trekking boots with good ankle support and insulation. Break them in before your trip to avoid blisters. If you’re unsure, visit an outdoor gear shop and ask for advice — they’ll help you find the right pair for your trek.
What happens if there's a problem with my PPE?
If we spot an issue with your Personal Protective Equipment (PPE) that makes it unsafe to use, we’ll let you know straight away, quarantine the item, and advise you on what to do next. If it’s still usable but needs attention, we’ll recommend repairs or further checks to keep you safe.
Do I need walking poles?
Walking poles aren’t required, but they can be really helpful — especially for reducing strain on your knees and improving balance. If you’re used to using them, definitely bring them along.
GUIDE AND PORTER
Do I need a guide?
MEDICAL
Do I need to have special insurance for my trip?
Yes. Most insurance companies do not cover you for trekking above 4000m. Make sure when taking insurance cover the policy covers you for trekking up to the appropriate altitude as follows:
Everest Base Camp – 5644m (summit of Kala Patthar)
Kanchenjunga Base Camp – 5200m
Your insurance must include medical and emergency evacuation (helicopter rescue). Insurance is a condition of booking and we request that all clients provide us with proof of insurance before travel (8 weeks before departure).
Do I need any vaccinations?
You are likely to require vaccinations for the majority of our overseas trips. We recommend you book an appointment with your GP to discuss your trip so they can provide you with specific advice. More information can be found here.
Do I need to take Malaria tablets?
Mosquitos don’t generally survive above 1800m. However, a risk still remains and we recommend taking advice from your GP before you travel. Further information including advice on bite prevention and vaccinations can be found here.
Do I need to take my own first aid kit, or will this be provided?
Yes, we recommend you carry a small first aid kit in your day pack containing the following items:
1.Blister plasters
2.Antiseptic cream
3.Personal medications
4.Ibuprofen
5.High factor sun protection
6.Imodium
7.Your first aid kit should be small and light so as not to add too much weight to your day pack. Our Guides carry full group first aid kits for dealing with more serious injuries.
How can I avoid getting Altitude Mountain Sickness (AMS)?
To reduce your risk of AMS, follow these five simple tips:
1.Go slowly – Take your time on the trail to help your body acclimatise. Enjoy the views and take regular breaks.
2. Stay hydrated – Drink plenty of water. Clear urine and frequent toilet breaks are good signs.
3.Eat well – Your body needs energy for both trekking and acclimatising, so don’t skip meals.
4.Keep warm – Staying warm helps your body focus on acclimatisation. Wear layers and use a 4-season sleeping bag.
5.Rest properly – Sleep is vital. Get early nights and make sure you’re warm and comfortable.
Should I take Diamox to prevent AMS?
Diamox can help reduce the risk of AMS, but it’s not a substitute for proper acclimatisation. We don’t recommend using Diamox on our trips—taking your time and acclimatising naturally is the best approach.
What is altitude sickness and how can I avoid it?
Altitude sickness (AMS) happens when your body struggles to adjust to lower oxygen levels at high elevations. To avoid it:
- Go slowly
- Stay hydrated
- Eat well
- Keep warm
- Get plenty of rest
We believe in natural acclimatisation over medication like Diamox, and our itineraries are designed to help your body adjust gradually.
What are HACE and HAPE?
These are two serious altitude-related illnesses:
HACE (High Altitude Cerebral Edema) is swelling of the brain caused by fluid buildup.
HAPE (High Altitude Pulmonary Edema) is fluid in the lungs.
Both are rare but can happen if symptoms of altitude sickness aren’t managed properly. The good news is they’re preventable with careful acclimatisation and awareness.
What is AMS, and will I get it on a high-altitude trek?
AMS stands for Acute Mountain Sickness. It happens when your body struggles to adjust to lower oxygen levels at high altitudes. It’s fairly common on treks like Everest Base Camp, Kilimanjaro, Mera Peak, and winter climbs of Toubkal — especially if you ascend too quickly.
What are the symptoms of AMS?
Mild symptoms include:
- Headache
- Nausea or loss of appetite
- Fatigue or poor sleep
- Dizziness
These are usually manageable and just your body’s way of saying it needs more time to adjust.
Will I get AMS on my trek?
It’s possible, but we do everything we can to reduce the risk. Our itineraries are designed with gradual acclimatisation in mind, including rest days and a slow pace. We also do twice-daily health checks — monitoring your heart rate, oxygen levels, and asking about symptoms. If needed, we’ll adjust the plan to keep you safe. Our team is trained to spot early signs and act quickly, often before you even notice anything.
Can AMS be managed?
Yes! Most cases are mild and easily managed with rest, hydration, and a well-paced itinerary. Our team is there to support you every step of the way.
What happens if I can’t complete the trek due to illness or AMS?
If you’re unable to continue, don’t worry — our guide will take care of everything. If emergency help is needed, one of our experienced Sherpas will accompany you. You’ll be responsible for any extra costs (transport, accommodation, meals, etc.), so make sure your travel insurance covers high-altitude trekking, emergency evacuation, and medical treatment. If you’re unsure, feel free to contact us for advice.
What happens if I get sick or injured during the trek?
We focus on prevention first—our trips are carefully planned to reduce the chance of medical issues. However, if something does go wrong, our experienced, first-aid trained local guides will handle it initially. If the situation is more serious, we’ll quickly arrange for local rescue services to evacuate you to the nearest medical facility. Please make sure your travel insurance covers medical emergencies and rescue.
FOOD AND WATER
Is drinking water provided during the trek?
Yes, we provide safe drinking water throughout the trip (unless stated otherwise). In the early stages, you’ll usually get bottled water. As we move into more remote areas, water is sourced from local streams and springs—but don’t worry, it’s always filtered and boiled to make sure it’s safe to drink.
Is it true I should avoid meat while trekking in Nepal?
Yes, we recommend going vegetarian beyond Kathmandu. Meat on the trail is often carried in without refrigeration, which can lead to foodborne illness. To stay safe and healthy, stick to vegetarian meals until you're back in the city.